• PayPal payments can only be shipped to an address you specified at the time of check out.
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• International Buyers: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. In some instances, please expect delays due to customs.
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• If you need assistance processing your payment, please contact us through eBay message (Ask a question) and leave your phone number during normal business hours of Monday-Friday 9am-6pm and one of our representatives will assist you.

IMPORTANT NOTE: Payments received after 4:30 p.m. PST Monday - Friday will be shipped the following business day. Payments received on Weekends and Holidays will be processed and shipped on the following business day.

Step 1: Contact us through eBay message (Ask a question), so we can issue an RMA #.

Step 2: Please let us know how we can assist you (Return or Exchange):

• Return ShippingBuyer is responsible for return shipping cost.
• ExchangeExchange your purchase for up to 30 days from date of purchase, must be in brand new, resalable condition. (No restocking fee)
• ReturnAll returns will be subject to 15% restocking fee.
• Return your purchase for up to 30 days from date of purchase for a refund, including original shipping cost minus 15% restocking fee. Must be in brand new, resalable condition.
• Item will be inspected within 3 business days, refund will be given using the same service buyer used to pay.
• Items that have been installed, used or altered are non-returnable.
• Item arrives damagedIf an item arrives damaged, please contact us through eBay message (Ask a question) for immediate assistance.
• ***Please note that installation and other incidental fees are buyer's responsibility.**
• If you are not satisfied with your order, please contact us through eBay message (Ask a question) and leave your phone number during normal business hours of Monday-Friday 9am-6pm and one of our representatives will assist you.